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How brands succeed with storytelling over messaging

More and more, brands are under pressure to figure out if they should attach to cultural or social issues, or stay out of those issues all together.

Some of that pressure comes from consumers themselves. A recent survey from sustainability consultant BSR and Morning Consult found that U.S. consumers are four times more likely to say companies need to do more to promote social justice.

There are examples of brands successfully leaning into so called 'corporate social responsibility', but also examples that resulted in backlash, like Bud Light’s campaign from last year.

Ben Grossman, President of the ad agency Doner, says it all comes down to a brand being in sync with the culture in an authentic way. With many of Doner biggest campaigns being mission driven…he’s got a lot of credibility.

On this week’s episode, Grossman explained why it’s all about a brand connecting with a story and not just a message.